Differences

This shows you the differences between two versions of the page.

--- infoblox:support_portal [2022/11/23 12:49] – external edit 127.0.0.1
+++ infoblox:support_portal [2026/03/03 09:40] (current) – bstafford
@@ Line 2: / Line 2: @@
 For an end user to request access, they need to go to
-https://support.infoblox.com/CommunityRequest
+  * [[https://support.infoblox.com/CommunityRequest|Community Request]]
+  * [[https://support.infoblox.com/SupportPortalRequest|Support Portal Request]]
+  * [[https://www.infoblox.com/support-contact-information-page/|Support Contact Information]] (including phone)
+  * [[https://www.infoblox.com/support/|Support Overview]]
+  * [[https://www.infoblox.com/company/legal/terms-premium-maintenance/|Support SLA]]
+Account Contact Administrator = ACA = ACA Community User
+===== Notifications =====
+  * [[https://info.infoblox.com/Infoblox-Subscription-Preference-Update.html?LIVE-System-Language-Preference=English|Email Notification Settings]]
+===== RMA Depot Locations =====
+[[https://insights.infoblox.com/resources-datasheets/Infoblox-Global-RMA-Depot-Locations|Source Datasheet]]
+^ Region ^ Depot Location ^ Country ^ Covers ^
+| North America | United States | Union City, California | All 50 States |
+| North America | Canada | Toronto | Canada |
+| South America | Mexico | Mexico City, Mexico | Mexico |
+| South America | Brazil | Sao Paulo, Brazil | Brazil |
+| South America | Argentina | Beunos Aires | Argentina|
+| Europe and Middle East | European Union | Venlo, Netherlands | All of EU |
+| Europe and Middle East | Europe | Hounslow, England | United Kingdom |
+| Europe and Middle East | Europe | Zurich | Switzerland |
+| Europe and Middle East | Middle East | Dubai | UAE |
+| Europe and Middle East | Middle East | Doha| Qatar |
+| Africa | Africa | Johannesburg | South Africa |
+| Asia Pacific | China | Shanghai | Mainland China |
+| Asia Pacific | China | Hong Kong | Hong Kong |
+| Asia Pacific | Eastern Asia | Taipei City | Taiwan |
+| Asia Pacific | Eastern Asia | Tokyo | Japan |
+| Asia Pacific | Eastern Asia | Seoul | South Korea |
+| Asia Pacific | South-East Asia | Singapore | Singapore |
+| Asia Pacific | South-East Asia | Kuala Lumpur | Malaysia |
+| Asia Pacific | South-East Asia | Jakarta | Indonesia |
+| Asia Pacific | South-East Asia | Bangkok | Thailand |
+| Asia Pacific | South Asia | Bangalore | India |
+| Asia Pacific | Oceania | Sydney | Australia |