Differences

This shows you the differences between two versions of the page.

--- infoblox:support_portal [2024/03/01 15:39] – bstafford
+++ infoblox:support_portal [2026/03/03 09:40] (current) – bstafford
@@ Line 6: / Line 6: @@
   * [[https://support.infoblox.com/SupportPortalRequest|Support Portal Request]]
-  * [[https://www.infoblox.com/support-contact-information-page/|Support Contact Information]]
+  * [[https://www.infoblox.com/support-contact-information-page/|Support Contact Information]] (including phone)
   * [[https://www.infoblox.com/support/|Support Overview]]
@@ Line 12: / Line 12: @@
   * [[https://www.infoblox.com/company/legal/terms-premium-maintenance/|Support SLA]]
+Account Contact Administrator = ACA = ACA Community User
+===== Notifications =====
+  * [[https://info.infoblox.com/Infoblox-Subscription-Preference-Update.html?LIVE-System-Language-Preference=English|Email Notification Settings]]
 ===== RMA Depot Locations =====
 [[https://insights.infoblox.com/resources-datasheets/Infoblox-Global-RMA-Depot-Locations|Source Datasheet]]
-^ Region ^ Depot Location ^ Country ^ Covers ^ SLA ^ Comments ^
+^ Region ^ Depot Location ^ Country ^ Covers ^
-| North America | United States | Union City, California | All 50 States | NBD |  |
+| North America | United States | Union City, California | All 50 States |
-| North America | Candada | Toronto | Candada | NBD |  |
+| North America | Canada | Toronto | Canada |
-| South America | Mexico | Mexico City, Mexico | Mexico | NBD | Some locations may be out of radius for NBD |
+| South America | Mexico | Mexico City, Mexico | Mexico |
-| South America | Brazil | Sao Paulo, Brazil | Brazil | NBD | Some locations may be out of radius for NBD |
+| South America | Brazil | Sao Paulo, Brazil | Brazil |
-| Europe and Middle East | European Union | Venlo, Netherlands | All of EU | NBD |  |
+| South America | Argentina | Beunos Aires | Argentina|
-| Europe and Middle East | Europe | Hounslow, England | United Kingdon | NBD |  |
+| Europe and Middle East | European Union | Venlo, Netherlands | All of EU |
-| Europe and Middle East | Europe | Zurich | Switzerland | NBD |  |
+| Europe and Middle East | Europe | Hounslow, England | United Kingdom |
-| Europe and Middle East | Middle East | Dubai | UAE | NBD |  |
+| Europe and Middle East | Europe | Zurich | Switzerland |
-| Europe and Middle East | Middle East | Dubai | UAE | NBD |  |
+| Europe and Middle East | Middle East | Dubai | UAE |
-| Asia Pacific | China | Shanghai | Mainland China | NBD | Some locations may be out of radius for NBD |
+| Europe and Middle East | Middle East | Doha| Qatar |
-| Asia Pacific | China | Hong Kong | Hong Kong | NBD |  |
+| Africa | Africa | Johannesburg | South Africa |
-| Asia Pacific | Eastern Asia | Taipei City | Taiwan | NBD |  |
+| Asia Pacific | China | Shanghai | Mainland China |
-| Asia Pacific | Eastern Asia | Tokyo | Japan | NBD |  |
+| Asia Pacific | China | Hong Kong | Hong Kong |
-| Asia Pacific | Eastern Asia | Seoul | South Korea | NBD |  |
+| Asia Pacific | Eastern Asia | Taipei City | Taiwan |
-| Asia Pacific | South-East Asia | Singapore | Singapore | NBD |  |
+| Asia Pacific | Eastern Asia | Tokyo | Japan |
-| Asia Pacific | South-East Asia | Kuala Lumpur | Malaysia | NBD | Some locations may be out of radius for NBD |
+| Asia Pacific | Eastern Asia | Seoul | South Korea |
-| Asia Pacific | South-East Asia | Jakarta | Indonesia | NBD | Some locations may be out of radius for NBD |
+| Asia Pacific | South-East Asia | Singapore | Singapore |
-| Asia Pacific | South-East Asia | Bangkok | Thailand | NBD |  |
+| Asia Pacific | South-East Asia | Kuala Lumpur | Malaysia |
-| Asia Pacific | South Asia | Bangalore | India | NBD | Some locations may be out of radius for NBD |
+| Asia Pacific | South-East Asia | Jakarta | Indonesia |
-| Asia Pacific | Oceania | Sydney | Australia | NBD | Some locations may be out of radius for NBD |
+| Asia Pacific | South-East Asia | Bangkok | Thailand |
+| Asia Pacific | South Asia | Bangalore | India |
+| Asia Pacific | Oceania | Sydney | Australia |