infoblox_nios:troubleshooting
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| infoblox_nios:troubleshooting [2025/08/04 13:26] – [Syslog Log Severity] bstafford | infoblox_nios:troubleshooting [2026/02/16 02:58] (current) – [TCPDUMP] bstafford | ||
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| To capture traffic on a server (192.168.11.153) where the client (1921.68.99.74) is accessing TCP-443 on the server. | To capture traffic on a server (192.168.11.153) where the client (1921.68.99.74) is accessing TCP-443 on the server. | ||
| < | < | ||
| + | |||
| + | ===== Automated Traffic Capture ===== | ||
| + | Traffic Capture can be automated on events. [[https:// | ||
| ===== Hardware===== | ===== Hardware===== | ||
| (Don't try this without support) | (Don't try this without support) | ||
| Line 85: | Line 88: | ||
| < | < | ||
| Maintenance Mode > show network_connectivity proto udp x.x.x.x 1194</ | Maintenance Mode > show network_connectivity proto udp x.x.x.x 1194</ | ||
| + | |||
| + | < | ||
| + | Maintenance Mode > show network_connectivity type 4 proto tcp x.x.x.x 22 | ||
| + | Starting Nmap 7.80 ( https:// | ||
| + | Nmap scan report for x.x.x.x | ||
| + | Host is up (0.00091s latency). | ||
| + | |||
| + | PORT STATE SERVICE | ||
| + | 22/tcp open ssh | ||
| + | |||
| + | Nmap done: 1 IP address (1 host up) scanned in 0.03 seconds | ||
| + | Maintenance Mode ></ | ||
| + | |||
| + | In addition, the following is a bit of a hacky way of showing connectivity. You can you misuse the dig command in expertmode to test the OpenVPN Ports - | ||
| + | |||
| + | Grid Member: | ||
| + | < | ||
| + | dig -v <local interface ip>#2114 @< | ||
| + | This will send a UDP packet from the specified interface IP address and local port to the specified port on the Gridmaster VIP. | ||
| + | |||
| + | Grid Master: | ||
| + | To verify the incoming packet, you will need to start a traffic capture or tcpdump on the CLI. | ||
| + | |||
| ===== Traceroute ===== | ===== Traceroute ===== | ||
| < | < | ||
| Line 98: | Line 124: | ||
| ===== Disk Issues ===== | ===== Disk Issues ===== | ||
| + | [[misc# | ||
| < | < | ||
| < | < | ||
| Maintenance Mode > show cores | Maintenance Mode > show cores | ||
| - | Maintenance Mode > show file | + | Maintenance Mode > show logfiles |
| Maintenance Mode > show backup | Maintenance Mode > show backup | ||
| Line 182: | Line 209: | ||
| ===== DB Queue Dump Data ===== | ===== DB Queue Dump Data ===== | ||
| - | Below are the steps to get DB Queue Dump Data on each appliance: | + | Below are the steps to get DB Queue Dump Data on each appliance. Do not run this unless told to do so by support. |
| - Access CLI | - Access CLI | ||
| - | - Execute "set maintenancemode" | + | - Execute "set maintenancemode |
| + | - Execute "set txn_trace on" | ||
| + | - Wait for 10 minutes | ||
| - Execute "set debug_tools db_queue_dump" | - Execute "set debug_tools db_queue_dump" | ||
| + | - Wait until the command is complete, it may take couple of minutes till you see the cursor again. | ||
| + | - Execute "set txn_trace off" | ||
| - Wait until the command is complete, it may take couple of minutes (or longer) till you see the cursor again. | - Wait until the command is complete, it may take couple of minutes (or longer) till you see the cursor again. | ||
| - Execute "set maintenancemode off" | - Execute "set maintenancemode off" | ||
| Line 194: | Line 225: | ||
| Please follow the instructions below to collect the requested data. Enabling the CLI command will only generate additional logs and is not expected to impact your environment. If you have any follow-up queries, feel free to reach out. | Please follow the instructions below to collect the requested data. Enabling the CLI command will only generate additional logs and is not expected to impact your environment. If you have any follow-up queries, feel free to reach out. | ||
| - | + | ===== EA Bug in NIOS <9.0.7 ====== | |
| + | To verify if any object data is missing, you may do an XML database dump on the GM and GMC, download the bundles, and compare the files for mismatched object values. To perform this test, take the following steps: | ||
| + | |||
| + | - Login to the CLI of the GM and GMC (active node if in an HA pair) | ||
| + | - Run "set maintenancemode" | ||
| + | - Once complete on both the GM and GMC exit the CLI and download a Support Bundle for each | ||
| + | - Uncompress the Support Bundle file and locate the onedb.xml file inside the / | ||
| + | - Compare the entries in the two DB files and note the objects containing " | ||
| ===== Core Dump Files ===== | ===== Core Dump Files ===== | ||
| < | < | ||
| Line 248: | Line 286: | ||
| | Threat Insight | | | | | Threat Insight | | | | ||
| | Threat Protection | threat-protect-log | | | | Threat Protection | threat-protect-log | | | ||
| + | |||
| + | facility/ | ||
| + | * kern/ | ||
| + | * user/ | ||
| + | * user/ | ||
| + | * daemon/ | ||
| + | * daemon/ | ||
| + | * user/ | ||
| + | * daemon/ | ||
| + | * daemon/ | ||
| + | * kern/kernel (message contains " | ||
| + | * user/ | ||
| + | * authpriv/su (message has " | ||
| + | * auth/su (message has " | ||
| + | * daemon/ntpd (message contains "NTP service" | ||
| + | * daemon/ | ||
| + | * daemon/ | ||
| + | * auth/sshd (message contains " | ||
| + | * authpriv/ | ||
| + | * daemon/ | ||
| + | |||
| + | |||
| ===== Show Logs in CLI ===== | ===== Show Logs in CLI ===== | ||
| < | < | ||
infoblox_nios/troubleshooting.1754314004.txt.gz · Last modified: by bstafford
