• PanGP Agent logs are for the GlobalProtect UI program
• PanGP Service logs are for the GlobalProtect service/daemon program. Use this one.

Sections of Service Logs

• —-portal processing starts—-
  • Portal portal.example.local, user user, logonDomain DOMAIN, saved user user, path C:\Users\user\AppData\Local\Palo Alto Networks\GlobalProtect\
  • Portal's ipv4 address 10.1.1.1
  • CaptivePortalDetectionThread: wait (2000 ms) for captive portal detection event.
• —-Portal Pre-login starts—-
• —-Portal Login starts—-
• —-Network Discover starts—-
• * –Set state to Discovering network…
• * * Process gateway: host gw.example.local, description gw.example.local
• * * Gateway gw.example.local ipv4 address is 10.1.1.1
• * * Gateway gw.example.local: ipv4 10.1.1.1, ipv6 , FQDN yes
• * * Set network discover in progress
• * * No ipv6 internal host detection.
• * * IP 10.1.1.254
• * * host ihd.example.local
• * * DnsQuery returns 0
• * * Resolved 254.1.1.10.in-addr.arpa for internal host detection with return value 0
• * * The host name is ihd.example.local
• * : –Set state to Discovery complete